For most busy people, we justify our actions by the number of items crossed off a list, the number of events attended, or the number of tasks we can complete in a day. While we’re busy doing all we do, we encounter other people. We are multitasking, searching our devices, reading a paper, looking at… View Article
“What will this cost me?” I was facilitating a session with a team and this gem of a question dropped from one of the wise leaders on the team. She was explaining how taxing it can be when people react with high emotion to situations at work. Even when the message is spot on, you… View Article
In the midst of strategic planning and all the things leadership teams discuss and debate, conflict is inevitable. I noted a great quote from one of my leadership teams today, “we debate to learn, we don’t debate to win.” This is a simple phrase which keeps the outcome clear, lets us debate ideas, opportunities, the… View Article
Goals. They’ve seemed challenging to envision this year, haven’t they? When uncertainty prevails, we default to paralysis. We wait, hoping for certainty, familiarity, and what we “knew” to be true. Funny thing is, it wasn’t true, it was predictable. Truth be told, predictability will fail you. When any of us gets too comfortable, we settle…. View Article
Friends for a lifetime. It’s been said before, but those people who you’ve known since childhood – perhaps single digits, you can go months and years without seeing them and when you reunite it’s as if you’ve never missed a day. It’s remarkable really. I had one of these days with my best friend and… View Article
Listening and learning. The two skills partner nicely. It’s refreshing to dial in, listen and be fully present without trying to influence, persuade, discuss or debate. In order to affect change, listening is key. Without deep listening, there can be no understanding. Without understanding, we will fail. Who do you need to listen to today?
Have you ever wished there was less tension during a work meeting? Me too; and after review, I won’t wish it away. Tension is related to conflict and conflict creates clarity. While it may be uncomfortable, that tension is what transforms a problem into an opportunity. It’s also is transformative for learning. We must diverge… View Article
That conversation you’re having, it’s a distraction. What conversation? The one you’re having almost constantly with yourself. (And the one you heard when asked “what conversation?” above.) Sometimes it’s so loud you’re not present for the people, conversations or life events as they’re happening. Beyond that, you’re getting limited input, you’re focused inward and you’re… View Article
Have you ever had a really challenging person in your life? Of course you have. We all have. The great news about being in their presence, especially if it’s with frequency, is that they are showing us exactly what NOT to do on a daily basis. Some may get exasperated, however from a space of… View Article
Excellence requires discipline. When you don’t have discipline, you get sloppy. When you get sloppy, you fit right in with the mediocrity the status quo fully supports. To do anything at a level of mastery, it requires focus and discipline. If the people around you aren’t on the same page, they will work to talk… View Article
Online Learning Spotlight
Communication Catalyzer Bundle: Winning Strategies for Stress-Free Communication