Imagine a day (or more) without your phone. What’s your first reaction to this suggestion? If it’s a strong negative reaction, know you’ve become addicted. When I work with teams, I ask for a device-free environment. It’s not always popular, however it does create an environment for maximized success. Try it. See if you can… View Article
Have you ever said something that made a great difference for another person and to you it was commonplace? It’s interesting when it occurs because it’s clearly a blind spot. It’s an awareness you’ve normalized and taken as fact which for others is a profound insight at that moment. It’s a terrific gift when someone… View Article
Change management. It’s a topic that comes up all the time with my clients. When they talk about it, I’m always curious to ask, “what do you mean by change management?” Most often, they talk about the pace of change, the rate at which their team needs to learn to adapt to all that’s happening… View Article
“What can I help you with?” What a great question. It opens the door to learning, partnership, and collaboration. Many years ago, when I was in a state of overwhelm, I called a friend to talk and in the process of doing so I broke down in tears. She patiently listened and when I finished… View Article
Communication is an art. Most of us operate as if others understand the world exactly as we do. This is the problem. No one else sees, experiences, and feels the world exactly the same as you do. Ever. This is what gives our world texture, grit, beauty, and richness. When we forget this, we think… View Article
In life, often the best changes hide until we make them. The danger lies in complacency, in settling for a state of contentment, believing that everything is “fine.” Little do we know how much better life could truly be if we relinquished our apprehensions and trusted the process of change. You might have no idea… View Article
Have you ever said, “when I have/reach______________ I’ll be happy (or successful or better)”? If so, let me be the first to say there is no “there.” You’re delaying your joy until some external event happens. Denial of today’s happiness is a great price to pay for the temporary happiness tomorrow brings. The unspoken message… View Article
Listening and learning. The two skills partner nicely. It’s refreshing to dial in, listen, and be fully present without trying to influence, persuade, discuss or debate. In order to affect change, listening is key. Without deep listening, there can be no understanding. Without understanding, we will perish.
Change can be hard. It requires a letting go of what was while embracing what is possible and improved. Too often, our thinking is skewed to keeping things as is – especially if we believe it’s working for us. Our fixed thinking is what makes it hard, not the change itself. Change doesn’t have to… View Article
I was in a session with one of my favorite teams and a new team member shared a great quote I had to capture. He said, “Ignorance can be fixed, stupidity can’t.” I welcomed that phrase and laughed out loud. How many situations do we all create out of ignorance? Unintentional bumbling into waters in… View Article