Kevin was recognized for an incredible award this past weekend. Though he won the award in 2021, the pandemic delayed the recognition of his great leadership in medicine until this year. It was a big deal for him, and our entire family made it to the event with his colleagues and toasted his commitment to… View Article
For some of us, when things aren’t going right, we react with emotion. This describes me. Over time, I’ve learned to wait before reacting, and at times that works. I’ve found people who react more logically do better with this method than I do. *(Waiting 24 hours before saying anything is often a good idea… View Article
Sometimes I react. I’m not proud of it, but I do it. Learning to pause when emotion overtakes logic is a journey I’ve been on for many years. I’ve gotten great practice in my work, yet I’m a work in progress every day. This quote from Ram Dass reminds me the work I’m doing is… View Article
This time of year, I have the honor of guiding people through deep team health work. It’s often challenging for the teams as most of us aren’t fluent in offering feedback, discussing friction between us, or receiving appreciation well. As one leader courageously offered in a recent session “I don’t feel heard…” the team missed… View Article
Some of you have asked about whether there will be a celebration at the end of 1,000 blogs. Others have asked me if I’ll continue beyond blog 1,000. Celebrating at blog 1,000 has got me stumped. I’m not a person who lacks ideas or reasons to celebrate, so it’s prompted some thinking for me as… View Article
One of our core values is “doing work you love with people you love.” This is meaningful to our incredible team to measure behavioral accountability, AND we use it in assessing our clients as well. It causes us to reflect on our attention to their needs, special things that make their experience as good as… View Article
I was talking with a client, and she told me about a conversation worth making contagious. She was outside one of her team’s offices and overheard part of an interview which caused her to pause and reflect. The potential employee asked the leader what a bad day was like for him at the company. His… View Article
“Thinking is the hardest work there is, which is probably the reason why so few engage in it.” – Henry Ford As I take my clarity breaks, I’m learning to slow down my thinking. It’s about going deep with what’s essential versus trying to boil the ocean. In my quest, I’m learning to search for… View Article
I’d like to believe I’m a good listener. When I delve into learning about listening, it seems I’m always reminded of how to be better. As I’m reminded, I have plenty of room for improvement and will likely work on this for the rest of my life. I found infinite room for improvement in this… View Article
As teams get healthier, they become more willing to talk about the friction within their team and company. In the beginning, teams often hesitate to say what’s really going on, they’re indirect, cloaking their message with too many words, often diluting the real message. As leaders mature through our work together, they see their success… View Article
Online Learning Spotlight
Communication Catalyzer Bundle: Winning Strategies for Stress-Free Communication