When the Exceptions Happen #134 Thinking; sometimes it’s like a superpower. In our crazy, convenience based, fast-paced world if you don’t have a core set of processes for consistent delivery of your product or services, you won’t succeed for long. There’s a fine line between consistent delivery of excellence and documenting so much that those… View Article
Blame or Accountability #133 When things don’t work or go wrong, for many people, they blame. They look outside themselves (mentally or verbally) and reason their lack of results to someone or something outside themselves. This is an automatic reaction conditioned over years and practiced with others. This happens with my clients as they learn… View Article
Adjust Accordingly #132 Small acts. These are the most significant things we do. Though we’d like to believe it’s the big, challenging, difficult things, it’s not. It’s the consistent small, thoughtful, kind gestures that matter most. When you receive the note, text or call that says, “I was just thinking of you.” When the flight… View Article
Slow Down. Find Out. #131 I’m an early riser. Barring a series of days where I’m without enough sleep, my natural timing is to wake early. It’s the same with my family. My husband is a night owl. Barring a series of days where he’s without enough sleep, his natural timing is to stay awake… View Article
Are You a Good Receiver? #130 One of the requests I make at the workshops I lead is to “be willing to receive as much as you give.” Believe it or not, this is a challenge for many leaders. Are you a good receiver? When people compliment you, do you immediately reciprocate with a compliment back… View Article
Look Forward to Being Stressed Out #129 Recently, I was working with clients about effectively managing employees. We discussed how their managers could boost productivity while enhancing relationships because research shows that happy people accomplish more. My clients asked, “Isn’t a certain amount of fear of accountability necessary (read desirable) to ensure performance?” This is not… View Article
Time for Nothing #128 Have you ever felt like you’re “off,” but you can’t put your finger on why or what exactly is “off?” I sure have. Typically, when this happens, I’m running too fast, my calendar is packed (maybe even MORE than usual) and I have no space or time to think. Life seems transactional, simply… View Article
More is Not Always Better #127 I was just at an all women’s retreat as an attendee rather than a presenter, what a luxury! Or so I thought… What I’ve noticed, is that many retreats are full to overfull with programming. It was wonderful content, every bit of it. It was just too much. It’s like choosing food from… View Article
The Tamer of Perfection #126 Excellence is always an option. Sometimes, it’s evasive and when life is overfull, excellence seems harder to reach given the time constraints. I don’t do well only doing things halfway. In fact, I have so many ideas about what’s possible and how great something can be, it becomes hard for… View Article
Are You Set up to Win? #125 Have you ever wondered how people approach teamwork? During a session recently, one leader shared this gem referencing a study they’d recently heard about that stated: “Women need to bond to win, men need to win to bond.” Interesting. It made me think, and though I wonder if it… View Article
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Communication Catalyzer Bundle: Winning Strategies for Stress-Free Communication