Shortcuts don’t work. If you’re looking for the easy way, the hack to the system, the cheaper, faster and less laborious way to a qualitatively superior result, stop now. Anything excellent, ANYthing, requires effort, tenacity, discipline, persistence and patience. I know that’s about as sexy as oatmeal, but it’s true. Quality doesn’t happen randomly or easily. It can be simple, and often is. It’s just not easy. If… View Article
It’s amazing to me how otherwise great leaders diminish their opportunities to build trust by withholding feedback until it’s too late to correct the behavior. Time and again, I’ll be working with a leadership team and one or more people will wait until the end of our full day meetings to offer constructive feedback that would have changed our day and our experiences for the… View Article
Convergence: it’s when things come together. Right now, with time to think becoming more available in my calendar and the team encouraging me and supporting the space, alignment is happening. It’s not something you can force, make happen or grasp until there is space for it to unify, converging into something greater and compelling you forward. As… View Article
“When we make plans, God laughs.” I’m having one of those days. In my mind, it was an open day for me to catch up, make space, create, practice and deliver on multiple deadlines that are all crashing in at once. It was my chance, my day. This is where you cue the laugher. The day unraveled quickly, going nothing like the… View Article
If you own a business, you’ve been running quite a race for the past year-ish. Are you taking care of yourself as a leader and in your life? Something that can help with perspective is to remember you’re actually running two businesses. Whether you’ve ever thought of it this way or not, you’re running the business you have now and you’re… View Article
We all know change is disruptive. It’s especially disruptive if we think it’s happening to us rather than when we believe we are part of the change. Whether it’s leaving a job, starting a new job, changing your business model, automating something that’s been manual, buying a new phone, technology, appliance, car or a pandemic, things are no longer… View Article
Today I received an email that our dock and pontoon will be delivered in the next 2-3 weeks. I can’t tell you how happy that makes me. Our pontoon is where we relax, restore our energy, absorb Vitamin D and enjoy countless hours with family, friends and colleagues enjoying music, laughing and solving the world’s problems (which is a… View Article
When you see something, or the absence of something, do you say something? If not, why not? As I participate in leadership teams daily, I observe people. It’s a skill worth mastering. Whether you do so on a screen or in person, people are communicating so much – SO much – whether they speak or not. It… View Article
Want to up your game in communication? Answer the question. No, seriously. When someone asks a question, answer it. Do it simply, succinctly and only elaborate if asked. Most people don’t do this. They tell you what they wanted to say, offer a story or dodge the question. And, it’s frustrating for your listeners. And you lose credibility and… View Article
Some of the best words and phrases I’ve ever heard are made up or seldom used. They are words people have invented to describe a current situation that may or may not have an equivalent term and, in the moment, sums up what’s happening better than imagined. Here’s a list of a few of my favorites, feel free to add… View Article
Online Learning Spotlight
Communication Catalyzer Bundle: Winning Strategies for Stress-Free Communication