August 16, 2023 5:25 am Published by

We’ve all been there. Those moments when feedback slams into us like a surprise wave, leaving us drenched in uncertainty and self-doubt. I’ve encountered this feeling myself, and over time have developed practices to help me stay confident while also remaining open to the feedback offered.  

  1. Pause Before Reacting: Over the years I’ve built a pause button to help stabilize my reflexive emotions so my brain (and logic) can lead. It helps me stay rational and open when my emotions are racing.  

  1. Avoid Knee-Jerk Reactions: Context is everything, and I work hard to consider the bigger picture including other perspectives, before reacting. This practice is helpful, yet I also remember to listen to my gut as well. The balance can be tricky, but when it feels off and sticks with me, I trust my gut. 

  1. Remember the Donkey: Imagine someone calling you an “ass.” If one person says it, you might dismiss it. If three people follow suit, there might be some validity worth checking into. If five people say it, well, it’s time to buy a saddle! This metaphor reminds me to pay attention to how often I’m hearing feedback before making a change. Consistency and frequency dictate necessary behavior change. 

Receiving feedback isn’t always easy, yet I find having practices to utilize always helps. Ready to improve? Find game-changing communication tools in our new online course, the Communication Catalyzer. We have an entire section dedicated to feedback, helping you to give AND receive feedback more effectively.  

Don’t wait, your team is counting on you.