HopeFULL and hope filled. These are two words I’d use after spending the better part of the day in Minneapolis to do clean up post rioting. The news makes Minneapolis look like a war zone. Make no mistake about it, we’re not in the clear, and it’s not a pretty sight. However, when you spend a day with people intending… View Article
To say this past week has been challenging, disappointing, disruptive, saddening, scary, sickening, enraging, disgusting, and hopeless would be understated. If you’ve been reading along with the blogs, you know Minnesota is the epicenter of one more senseless murder of a black man from a group of white cops. Our communities across the US are burning during a global… View Article
It’s a lot, overwhelmingly so these days. Sometimes, you have to throw in the flag, admit you’ve had it and quit. Just for now or tonight, or just for today. Not forever. Because the world needs your voice, your message and your determination to stay the course; even when it’s difficult. No, especially then. When others pass by with a… View Article
Emotionally hijacked. I’ve only had it happen a handful of times. Last night and tonight are two of them. We must be better than we are. We must dig deep, past the anger, shame, denial and fear. We must find a way to learn and grow from the obscenity of this time in history. It’s too easy to blame… View Article
With a heavy heart, I am writing this blog. I have very few words as I’m overwhelmed by sadness, compassion, shock, disgust and horror at the death of George Floyd. I was having a great day, doing what seemed to be meaningful work with our team for our company. We were grappling with the realities of C-19,… View Article
Rainy weather is synonymous with Memorial weekend in Minnesota. And this year had its soggy moments. What I love about rain is that it inspires me to work. I truly enjoy nestling in when it’s rainy and creating. It frees me to stay focused, and when I’m not distracted by the many things calling me… View Article
8,760. That’s the number of hours you have in a year. 168 hours each week. It doesn’t sound like a lot to me when you consider the number of hours you sleep, the time you spend in the car, getting ready for your day, and other mandatory functions like putting gas in your car, purchasing groceries… View Article
If you’re not riding the myriad of emotions offered by Spring of 2020, you are the exception; be grateful. For most of us, we are responding and reacting to daily changes at different paces and measures depending on industry, geography, family circumstances, preparedness at home and with your business, financial security, and overall health. This list of… View Article
If you’re not riding the myriad of emotions offered by Spring of 2020, you are the exception, be grateful. For most of us, we are responding and reacting to daily changes at different paces and measures depending on industry, geography, family circumstances, preparedness at home and with your business, financial security, and overall health. What kinds… View Article
LFAS, it’s not an acronym to use in a text. This is an acronym Patrick Maloney, CEO from DS & B shared with another participant as an effective method for resolution with a customer. Personally, I believe it transcends customer service and would work in leadership, parenting, and life as well. Listen. Take the time to fully understand the other person’s point of view. This means… View Article
Online Learning Spotlight
Communication Catalyzer Bundle: Winning Strategies for Stress-Free Communication