If you’re busy over-discussing an issue, concern or complaint, often the simplest question to ask is: What do you want? When you can answer the question honestly, it prompts two things – answers and actions. Often, when I’m facilitating sessions with teams and it’s time to solve issues, they drift off into an explanation of… View Article
What’s your job? It’s a vocation, a way to make money, an expression of your identity, an extension of your talents, an inroad to community and a source of pride. It can be exhilarating, challenging, exhausting, exciting, fulfilling and excruciating. It can be a source of all things to fill your ego and maintain your… View Article
Imagine a day (or more) without your phone. What’s your first reaction to this suggestion? If it’s a strong negative reaction, know you’ve become addicted. When I work with teams, I ask for a device-free environment. It’s not always popular, however it does create an environment for maximized success. Try it. See if you can… View Article
Culture. It’s something many people talk about, but often don’t effort to create. And when they don’t do so, it becomes assumed – which isn’t what you want. The problem is, if you want a “great” culture by your own definition, the only way to have it is to create it. You and your leadership… View Article
Complacency. It’s something that happens when you begin to accept the results you have as all that is possible. It’s the benchmark of mediocrity and the crusher of dreams. Many teams become complacent with scorecard numbers and rocks over time. They begin to see the red numbers or hear the words “off track” week after… View Article
Don’t fall in love with any part of your story. The narrative you live any given day, any given hour is a piece of the fabric that makes us who we are. If the story forwards you, gives you strength, inspiration, energy and momentum for what matters, share it. Repeat it often and let it… View Article
Recently, I’ve been more intentionally spending time in silence. Silence is a great way to listen to your internal dialog as it interrupts the space like a petulant child. It’s also a great alternative when you don’t have a kind or thoughtful response for your audience at the moment. I clearly need more practice with… View Article
Where does dread live? In your mind. Where you’re catastrophizing about things that have already happened, and you can’t change them, or about things that haven’t happened yet and you’re not looking forward to them. You can change them, live with them, or let them go. That’s it. Everything else is ruining this moment. For… View Article
It’s interesting. When you wait for something too long, you can lose interest partially or entirely. In the same way you can hurry too fast, and it can feel rushed or pushy for those who don’t share the same sense of urgency. When you ignore the clues from anyone, and are working on a team,… View Article
Sometimes the right setting can inspire the best in you. Do you need the hustle and bustle of people, pets and things happening around you? Are you better in silence with stillness surrounding you? Do you need music? What kind of light? What brings out the best of who you are and how you think? … View Article
Online Learning Spotlight
Communication Catalyzer Bundle: Winning Strategies for Stress-Free Communication